Shipping policy
At Rigwell, we are committed to delivering your orders safely and promptly. This Shipping Policy outlines the terms, processes, and timelines related to the shipment of your purchases.
Order Processing Time
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Orders are typically processed within 1-3 business days after payment confirmation.
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Custom or special-order products may require additional processing time, which will be communicated to you at the time of purchase.
Shipping Methods & Carriers
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We use reliable courier partners to ensure safe and timely delivery across India.
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Shipping methods may include standard, express, or expedited delivery, depending on your location and order type.
Shipping Charges
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Shipping costs vary based on order size, delivery location, and shipping method selected.
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Shipping fees will be clearly displayed at checkout before you confirm your order.
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Free shipping offers may apply for orders above a specified minimum amount, as promoted on the website.
Delivery Timeframes
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Standard delivery typically takes 5-7 business days.
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Express or expedited shipping options generally deliver within 2-4 business days.
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Delivery timelines are estimates and may be affected by factors beyond our control, such as weather, strikes, or carrier delays.
Order Tracking
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Once your order is shipped, you will receive a confirmation email with a tracking number and link.
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You can track your shipment status anytime using the provided tracking details.
Shipping Address
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Please ensure the shipping address you provide is complete and accurate.
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Rigwell is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
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Changes to the shipping address after order placement may not be possible.
Multiple Shipments
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Orders with multiple items may be shipped separately depending on product availability.
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Shipping charges, if any, will be adjusted accordingly.
International Shipping
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Currently, Rigwell ships only within India. We do not offer international shipping at this time.
Lost or Damaged Shipments
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If your order arrives damaged or is lost in transit, please contact our customer care immediately with your order details and photos (if applicable).
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We will assist in filing claims and arrange for a replacement or refund as per our policies.
Contact Us
For any shipping inquiries or assistance, please contact:
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Email: Support@rigwellindia.com
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Phone: +91 98108 40470 / +91 78274 07504
Let customers speak for us
i recently visited Rigwell Experience Centre and i was amazed by the range and quality of their products. It's definitely one of the best home improvement brand i have ever came across. If you're allso building a home, then it's definitely a must-visit.
The product is of high quality and reasonably priced.
Being made in India adds more value to it.
A word about Mr Pratik..he is a thorogh professional ,I had reached out to him for a requirement.
Not only did he address the issue and further followed it up till its logical conclusion.
I would rate the product and after service a thumping ten on ten.
डाउन हैंगर बहुत ही उपयोगी लगे और बहुत ही सुंदर भी है प्रतीक बंसल जी की डीलिंग बहुत ही अच्छी लगी👌👌👌👌👌
My 1st experience was increadible...prateek guided to install rigwell piano sink on video call..genuinely was surprised the way he dealt with the plumber....worth purchasing..and very happy with after sale service.
I saw Rigwell Kitchen Sink and really liked it's quality and finishing. I decided to purchase for my kitchen. It has 10 years warranty even for its colour. I ordered in golden shade and looks really elegant.